Adoption of New Technology Systems
Adoptionof New Technology Systems
Healthrefers to the state of emotional or physical wellbeing (McGonigle &Mastrian, 2015). EHR stands for Electronic Health Records whichentail covering a broad range of electronic procedures for ensuringthat relevant information of patients is adequately maintained(Devkota & Devkota, 2014). Thus, it signifies that thisapplication will integrate new technologies like computers toguarantee its performance. In this paper, I will assume theresponsibility of a senior nurse to prepare other nurses on how theywill implement the new EHR in a small hospital in upstate New York.My training will be based on the qualities that Rodgers explainswhich make a person to adopt new technology to win their approval. Iwill also address their concerns about resisting the new technology.
Howto win their approval
Nursestake a significant part in delivering health care to the clients whomostly seek medical assistance (McGonigle & Mastrian, 2015).Additionally, they ensure that adequate and proper treatment is givento the patients during their stay in the hospital. Accordingly, Iwill present the EHR to my fellow nurses by purposefully definingtheir intended roles to perform (Fransden, 2014). The work of nursesstarts from patients’ registration to the procedures of admissionsdepending on the client’s disease all the way to putting down theprocedures of the nursing. Moreover, nurses are entitled of dressingthe wounds, performing minor surgeries, admission and drug storage.
Theincorporation of the new EHR system is intended to help and improvethe nurse’s role on day to day activities as outlined above(Boswell, 2013). Therefore, it means that nurses will shift frompaper to electronic work which brings numerous advantages to thewhole system of the healthcare. For instance, EHR significantlyoffers high legibility as compared to manual records. According toHoover (2016), “more than 60% of errors in medication trace back topoor handwriting”. Similarly, the new technology can flagsignificant lab values as well as alert the nurses on time.Furthermore, the system will enable all the clinicians to accessreports and films of Radiology at all times (Hoover, 2016). Thesebenefits and many others will enhance the nurses ‘workflow andsafety care to the patients.
Nevertheless,regardless of the merits that are related to the EHR, most of thenurses are resisting to adopt the new technology. Their concerns aremainly based on four things. These include fear of being retrenched,earlier retirement, time-consuming in the adoption process and mostof all are the lack of skills and knowledge to use the technology(Devkota & Devkota, 2014). Now, I will address these concerns byassuring them that no one is going to retire before they reach theirretirement age as well no retrenchment will be based on theincorporation of this technology (Fransden, 2014). Then, adequate andextensive training will be provided to them to enhance their skillsand knowledge of using the new system. Besides, I will make sure thatsuitable objectives and goals are put forward to guide theintegration of the EHR system to guarantee delivery of high-qualityhealth services (Fransden, 2014). Moreover, negotiations will beallowed to incorporate a favorable system to all. It is important forthe nurses to know that technology change is occurring in all fieldsof life and therefore they should not be left analog while otherareas are digitalized (Devkota & Devkota, 2014).
Applicationbased on Rodger’s theory
Thehypothesis glimpses the methods in which a person can opt to accept anew technology depending on the features that it has. These qualitiesinclude observable results, trial-ability, simplicity, compatibilityand relative advantage (Rogers, 2003).
Iwill give numerous benefits that the system will bring to aid in theenhancement of the present one to prepare my fellow workmates for thefuture implementation (Rogers, 2003). For instance, the existingsystem manually stores the health records which mean that a nursewill use a lot of time retrieving the patients ‘information fromthe custody area (Devkota & Devkota, 2014). As a result,subsequent delays are experienced as well as infectivity in thehealthcare services. In addition to that, nurses usually experiencefiles displacements or losses due to inadequate management andstorage. Conversely, the new technology’s inclusion will reduce theretrieval time of the patient’s information owing to theirefficient and accessible storage (Hoover, 2016). For that reason, theEHR system will ensure effective and faster treatment. Therefore, thenew regime will cut the costs incurred due to misplacement or lossesof documents, time wastage, as well as proper diagnoses to theparticular client, will be enhanced (Hoover, 2016).
Iwill explain to nurses how the new EHR system will be compatible withthe present guidelines and practices (Rogers, 2003). Nurses shouldcomprehend how the new system will affect their existing practices.In this case, I will demonstrate to them that the system to beimplemented will not alter their present practices however, it willraise their quality of health care delivery. According to thepromises and laws of Nightingale, “nurses should ensure propervalues of a health system to avoid infringing the patient’s rights”(McGonigle & Mastrian, 2015). Therefore, I will explain to themso that they comprehend how to apply the new technology to match withthe existing practices and values. For instance, observationsroutines and laboratory experiments including anti-natal, post-natal,blood pressure testing and temperature recording need to bedemonstrated well.
Accordingto Roger’s theory, a technology with simpler ideas to comprehend ismore adaptable than the one that requires the user to learn newknowledge and skills (Rogers, 2003). In that case, I will demonstrateto my staffs the simplicity of finding radiology reports, labresults, and the administration of barcode medication, finding andreading doctor’s orders as well as ease data entry using MicrosoftOffice (Devkota & Devkota, 2014). By showing them the simplicityof the new system, the resistance that was developed due to thefeeling that the EHR system was complex, will eventually diminish.
Duringthe training procedures, I will let the nurses examine and explorethe new system to familiarize with it (Rogers, 2003). Therefore, Iwill make sure that extra time is included for the nurses to makenumerous trials and navigations to understand the appropriate ways ofhandling it as well as easing the apprehension of the new system.
Rogerspostulates that, for a new technology to be adopted, the users mustsee its’ outcomes because such visibility motivates peerconversation regarding the innovation (Rogers, 2003). Therefore, Iwill visit various institutions that have successfully implementedthe EHR and take photos as well as videos of which I will use todemonstrate to nurses how the tech is applicable. Such institutionsmay include public and referral hospitals where various ailments aretreated and managed (Devkota & Devkota, 2014).
Therole of nurses as change agents
Nurseshelp in the implementation of a new technology through guaranteeingdigitalization in the access of health services (Boswell, 2013). Forexample, mobile clinics can be used to reach broad and far, insideand external parts of the country. Additionally, the new technologyoffers nurses a broad scope of categorizing diseases based onsymptoms and signs (Hoover, 2016). Therefore, nurses can link topatients via means such as Skype or Webcam in case they fail toobtain the amenities in suitable occasions. With such mediums,unnecessary costs can be minimized. For example, when patients arecritically ill and far away, aircraft ambulatory can reduce moredamages to the client which could be caused via road use (Hoover,2016). Moreover, the nurses can search various approaches oftreatments via the Internet to improve the health of an individual.
Inconclusion, although implementing a new technology can be dauntingand resisted, the Rogers’s theory proves to be successful inconvincing and gaining approval from the opposition. Addressing theconcerns and fears that come with new technologies as well asproviding sufficient training can help to get trust from theresisting staffs.
Boswell,B. (2013). Managingchange by empowering staff.Nursing Times, 107(32/33), 19-21.Retrieved fromwww.nursingtimes.net
Devkota,B., & Devkota, A. (2014). Electronic health records: advantagesof use and barriers to adoption. HealthRenaissance,11(3), 78.
Fransden,B. (2014). Nursing leadership management and leadership styles. TheAmericanAssociation of Nurse Assessment Coordination, 1-10.Retrievedfromhttps://www.aanac.org/docs/white-papers/2013-nursing-leadership–managementleadership-styles.pdf.sfvrsn=4
Hoover,R. (2016). Benefits of using an electronic health record. Nursing2016, 46(7), 2122. Doi:10.1097/01.NURSE.0000484036.85939.06
McGonigle,D., &amp Mastrian, K. G. (2015). Nursinginformatics and the foundation of knowledge(3rded.). Burlington, MA: Jones and Bartlett.
Rogers,E. M. (2003). Diffusion of Innovations (5th ed.). [Kindle version].Retrieved fromwww.amazon.com
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