Networks,Telecommunications, and Wireless Computing
Manycafes are putting sensors on the bottom of cups to help alert thewait staff that a customer needs a refill. Would you introduce thistechnology to the cafe? If so, are there any concerns with usingthis type of technology?
Thecontemporary world is seeing an increase in the use of personalsensing devices as pointed out in the business dilemma article(Cohesion Case, 2017). This Is attributed to the fact that, there isa need to change with the changing world or one risks being leftbehind. Due to this need, I would introduce the cup sensor technologyto the cafe. Innovation through technological advancement isnecessary in this modern era. There are no major concerns with usingthis type of technology as long as it is implemented in anappropriate manner. However, prices would be one concern that wouldcome with it, considering that when customers are made aware of sucha technology they will ask the price that would come with it. This isdown to the fact that such innovation and marketing strategy attractshigher pricing.
Whatother types of sensors could you deploy throughout the cafe to helpoperations? What concerns would you have regarding these sensors?
Tohelp with the operations throughout the cafe, I would deploy othertypes of sensors. This includes sensors on the tables to help alertwhen a customer needs service and sensors on the door to alert thestaff of a new arrival or exit. These types of sensors would behighly effective in managing the cafe since customers and staff wouldinteract in a more efficient and productive manner while saving time.The only concern I would have regarding these sensors would be how tomaintain them. Such an advanced type of technology requires expert ITprofessionals to install, operate and maintain them (Taylor et al.,2014).. I would have to acquire the services of such professionalsfor the sensors to operate and be maintained effectively. This willcome with additional costs of running the cafe and this will prove tobe another major concern.
Arethere any current laws that you would need to be aware of whendeploying wireless technology? If so, what types of liabilities forpotential lawsuits should you be aware of to protect the cafe? Ifnot, what types of laws should be created to help protect customers,employees, and the cafe?
Currently,there are laws that regulate the use of wireless network technology,one of these laws is on customer’s privacy security (Taylor et al.,2014). The law provides that the network provider should ensure theprivacy of the network users is guaranteed to avoid the leaking ofpersonal information. The other law focuses on the use the network isput into, for instance the network should not be used for criminalactivities like child pornography. It is, therefore paramount to keepin mind that, potential lawsuits come with liabilities, includingconfiscation of the equipment, closure of the business andprosecution.
CohesionCase: Networks,Telecommunications, and Wireless Computing. Retrievedfrom: http://www.cohesioncase.com/networks/BD.html.Accessed on Sunday, April 09, 2017.
Taylor,Robert W., Eric J. Fritsch, and John Liederbach. Digitalcrime and digital terrorism. Prentice Hall Press, 2014.
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