Computerized Maintenance Management Systems (CMMS)
ComputerizedMaintenance Management Systems (CMMS)
CMMSrefers to a software suite that is used to maintain an organization’selectronic database of information concerning its maintenanceoperations. Schedules and work orders are prioritized using the CMMSto ensure that equipment maintenance operations run smoothly (Uysal,& Tosun, 2012). The paper discusses the reasons why CMMS fail andsucceed.
Reasonswhy CMMS Fail
Theimplementation of a CMMS can be challenging, and the process may notalways end successfully. Several factors contribute to the failure ofCMMS. Some companies use CMMS to address the wrong problem.Incompatibility issues arise in this case because the problem may notbe related to the system at all. For instance, companies may adhereto maintenance processes that are obsolete or unsuitable (Fouad,Rawashdeh, ALBashir, & AL-Sharif, 2012). Lack of training orapplication of a wrong organizational structure contributes to thefailure of CMMS.
Furthermore,utilization of inappropriate software package for a task causes aCMMS to fail. In most cases, the CMMS packages used may not matchwith the needed solution. For instance, functions, and features of asoftware package may be helpful in maintaining a rolling stock butmay not be suitable for a plant with fixed equipment (Raouf, Ali, &Duffuaa, 2013). When a mismatch occurs between solution requirementsand system capabilities, the CMMS may fail.
Lackof staffing is also an issue that influences the failure of CMMS.Most organizations use internal resources and may not have or affordextra funds needed to complete CMMS projects. Competent individualsare required to develop and implement systems. Overuse of resourcesresults in conflicts, which hinder achievement of maintenance andproduction goals. Lack of resources contributes to slowimplementation of CMMS (Uysal, & Tosun, 2012). Moreover, thesystem may fail to meet the expectations of the organization if thenecessary resources are not used to support its development andimplementation. The load that may be subjected to the internal staffused to accomplish the CMMS project is likely to interfere with theirperformance and the outcomes.
Moreover,the underestimation of the implementation scope may cause a CMMS tofail. Role definition is an aspect that should be accomplished whenundertaking any CMMS project. Poor estimation of the scope is donewhen project timelines are not considerate to the relevant resourcesand roles. CMMS fail when the scope is underestimated becauseinadequate funds may be allocated to the project leading torestriction of success (Fouad, Rawashdeh, ALBashir, & AL-Sharif,2012). Moreover, if the scope does not cover the future requirementsof an organization, the CMMS will most likely fail. Several factorssuch as technology, influence changes in the structure and tasks ofan organization. As a result, a CMMS that is developed to handle thepresent problems may not be useful to an organization because it willnot allow for future expansion. A CMMS that is associated with alimited scope may fail to meet the expected standards and goals.
Reasonswhy CMMS Succeed
Thesuccess of CMMS is influenced by various factors. The culture of theorganization is an aspect that causes success of a CMMSimplementation. The reason why most organization change their culturewhen applying new systems is to ensure that the workflow processesare correctly incorporated in the CMMS (Raouf, Ali, & Duffuaa,2013). A culture that promotes personnel training ensures thatdesired results are acquired after implementing a CMMS.
CMMSis also likely to succeed if adequate resources and time areallocated to the relevant project. High-quality results are witnessedif the development team is provided with all requirements needed toaccomplish the assigned project tasks (Uysal, & Tosun, 2012).Moreover, thorough evaluation and data analysis are accomplished ifenough time is set for the processes. Activities that are done in ahurry are likely to result in unexpected outcomes. Therefore,adequate resources and time are the reason behind the success of aCMMS.
Besides,proper project management contributes to the success of a CMMS. Mostorganization own and support the CMMS project throughout thedevelopment and implementation processes (Fouad, Rawashdeh, ALBashir,& AL-Sharif, 2012). Project management activities ensure that thestakeholders understand the value of the system and support itsimplementation. The success of CMMS is achieved if the concerns ofall stakeholders are considered when incorporating it into theorganization`s processes.
Opinionon an Effective CMMS
Aneffective CMMS solves the defined maintenance problems in anorganization. I believe that planning must be accomplished prior thedevelopment and implementation processes to ensure that desiredoutcomes are realized. I argue that a competent team is importantwhen implementing CMMS. If correct procedures and methods arefollowed, instances of defects are likely to be minimized. Thequality of the available resources influences the outcomes hence itshould be monitored.
Fouad, R. H., Rawashdeh, M., ALBashir, A., & AL-Sharif, B.(2012). Designing a computerized maintenance management system formedical devices in royal medical services. Department ofIndustrial Engineering, 1-4.
Raouf, A., Ali, Z., & Duffuaa, S. O. (2013). Evaluating acomputerized maintenance management system. International Journalof Operations & Production Management, 13(3), 38-48.
Uysal, F., & Tosun, Ö. (2012). Fuzzy TOPSIS-based computerizedmaintenance management system selection. Journal of ManufacturingTechnology Management, 23(2), 212-228.
No related posts.