Cardiologyat St. Paul’s Hospital is a department that deals with heartcomplications of the patients. The doctors work as a team foreffective and efficient service delivery to the patients. However,there are some of challenges experienced by doctors in teamwork. Somemerits and demerits of the effectiveness of teamwork and strategiesfor effectual team decision-making are discussed in question A and Brespectively.
Dr.Andy Ignaszewski is the division head. The other members performduties pertaining patients’ hearts such as prevention, transplant,and surgery. The members are grouped into various teams creatingsub-departmental and sub-divisional structures. Teamwork is useful atthe hospital because each member can quickly learn from others andnew discoveries about heart diseases can be identified throughsharing of information and exchange of ideas. Furthermore, decisionmaking is filtered down from all levels of administration, instead ofonly relying on directives from top management (McShane, & VonGlinow, 2016). However, conflicts may occur, less flexibility mayarise due to transfer or replacement of personnel, and somedecision-makers of the team may be incompatible with others due tolaziness or free-riding, therefore, making the roles of teamwork tobe ineffective. Leaders always observe team performance rather thanindividual performance, hindering or slowing work promotions.
Thethree strategies that the hospital can apply for effectiveness inteam decision-making includes, defining the situation or issue,keeping commitments and listening actively. All the members should beinformed in advance about the issue or situation to be addressed.Each contributor can think about possible outcomes that may arise andget prepared either with short notes or psychologically, therefore,reducing delays. Each decision-maker should be committed to sharingof information during a discussion to improve decision-making process(McShane, & Von Glinow, 2016). All the actions and messagingshould be aligned with the strength of the decision. Finally,decision-makers should be active listeners. A wrong question or pointraised by an inactive member during the decision-making process mayresult to disagreements amongst the others. Giving chances for othersto speak is also another method of reducing conflicts while makingdecisions concerning cardiology within the hospital.
Conclusively,doctors should perform their duties effectively regardless of workingas a team or not. All members should also contribute in makingdecisions concerning the department to reduce conflicts and instead,build cohesion.
McShane,S., & Von Glinow, M. (2016). Organizational behavior (3rd ed.).New York: McGraw Hill Education.
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