Ethics in Technological Changes Your Name
Ethics in Technological Changes
Subject#1: Wyn Wilson is working at Lansing community college.
Subject#2: Paul H. Schwartz working at Lansing Community College
Background Information (3 points each)
Wilson has been at the Lancing Community College for over three and ahalf years. He is at the Trades Technology department working as anIT & Electrical Apprentice coach. He has been involved in somechanges in the department in that he was participating in the inputof the new LCC simplicity job posting board system that replaced the“Experience” program that was previously used. This new regimehad minor changes as compared to the older system it replaced[ CITATION y l 1033 ].
On the other hand, Schwartz has been at the lancing community collegefor close to twenty-two years. He is in the Information Technologydepartment as the director in charge of planning, implementation, andmaintenance of technology. The director has been involved in thetransformation of the IT department by improving the efficiency oflogins, by providing access controls to the networks given this wasnonexistent before and the physical access had its limitations. Hesupervised the introduction of logical control that restricts accessto passwords and usernames to help tell who is in the system and whatthey are doing in the system. The department under his leadershipalso introduced new technologies and infrastructure like cameras,monitor rooms among others to help enforce security and reducedependent on the human workforce to implement the security.
Process Description (3 points each)
The Experience system was used to search for job description postingsusing the user name and a password. The new system that wasintroduced has simplified the job search process in that a simplenumber is used in searching for the job description posting. The newsystem also removed the need for a username and password to searchfor a job description posting by using the banner system tosynchronize logins and passwords to the college website which autoupdates itself with the job board. Therefore, the job ID number isenough for a user to access the job description of that job.
Disruptions were limited, but there was system disorder that wasbrought by the conversion process that took a little bit of time.Disruptions were also experiences as older users tried to familiarizewith the system and were not for the changes. This is a standardreaction to any change in a system since users have been pushed outof their comfort zones.
Theaccess controls at the organizations were affected in that peoplephysically located the checks at the organization, and they couldalter them at their description given there was no limitation toaccess. With the introduction of the new system, logical access wasintroduced where one needed usernames and password to access thenetworks. A monitor room was also introduced that is used as amonitor to see what the employees are doing in the network and alsoto note who has accessed the network and with whose credentials.
The new control measures have helped ensure that access to thenetwork is limited to the employees with credentials thus protectingorganization information. The Dodo bird effect as described bySchwartz has taken place in the organization in that people are nowtoo reliant on technology, and if it is not fully functional, they donot work. This has had a big disruption as now organizationalfunctions are disruption and employees take advantage of systembreakdowns.
Ethical Challenges (3 points each)
Wilson’s new changes brought ethics into play given that morepeople needed access to the system but there were not enough logins.The logins were limited to ten at first, and any increases were amoney issue. The high number was suspicious and posed and the ethicalquestion on the requests (Taylor, 2016).
The other employees reacted well to the changes and were happy tohave the changes in place. This improved the confidence of theemployees I the activities of the college.
Given Wilsons changes in the organization, there was no balance ofpower changes in the organization thus did not pose any ethicaldilemmas for the management or the employees.
There are a lot of ethical dilemmas that Schwartz is facing at thecollege. Technology has enabled employees to have more access to thenetwork and the internet and is engaged in illegal downloading ofmovies, songs, software. Also, employees are downloading pornographicmaterial are engaged in online gambling, and there is a lot of filesharing killing privacy of information. The monitoring room also isbeing used in the wrong way given privacy of users is infringed bythe persons with access to the room. There is also less humaninvolvement, and thus the work environment is losing itsprofessionality presence.
Employees at the college at first were reluctant to adjust to thechanges that were taking place. With time, the reaction becamepositive given the benefits they experienced and the weaknesses theynoticed with the system that enabled them to download illegalmaterial online.
Withthe new technology, the relationship between the employees andmanagement changed to that of big brother as the management becomemore involved in watching the activities of the employees. Theadministrators of the organization have cameras and a key to thewhole network where they can access any information they wished toaccess. The logging rights, filtering capabilities and examinationmandate, the administrators are in a position to gather anyinformation and use it as evidence against misbehaving employees.
The big brother systems can be used to illegally spy on the employeesand their activities in their organization. This is ethically wronggiven employees have right to privacy. The monitoring of theemployees through big brother technologies can be used by otheremployees for blackmail and disrespect their positions and work atthe organization.
Compare and Contrast (3 points each)
The two individuals have dealt well with the technological changes.Wilson has done well to ensure that the changes have been accepted bythe employees are given the restrictiveness of access. Schwartz, onthe other hand, has had difficulty in dealing with the issue ofacceptance but has managed to convince them given the training thathas taken place, development of policies among other programs.
The two individuals have ha different experiences while establishingchanges in the organization given that Schwartz is a highermanagement role as compared to Wilson. Schwartz brought” bigbrother” technology and given he is the director, reaction by theemployees tends to be more as they perceive this to bemicromanagement. Wilsons changes, on the other hand, are acceptedeasily given the employees relate with him easily at his level andare quick to understand that the changes are for their benefit.
Summary (3 points each)
In the end, it is worthwhile to note that both Wilson and Schwartzwere successful in dealing with the technological changes at thecollege. Wilson had his employees appreciate his changes fully, andthe changes were easily implemented though the question of new loginsprovided a tough ethical question for the organization and Wilson asthe propagator of the technological changes. Schwartz, on the otherhand, had a hard task of convincing the employees on thetechnological changes that he was implementing. This necessitated thetraining that the employees went through, and in the end, the changeswere warmly accepted. Although the changes were approved, there wasalso the ethical dilemma of workers being watched for the wrongreason which the director handled it well by assuring them that theoversight was only when illegal ventures were suspected at thecollege, and it was to help reduce those incidences.
Lancing Community College. (2017). Lancing Community College.Retrieved 04 10, 2017, from Lancing Community College:http://www.lcc.edu/
Taylor, M. (2016, 01 13). Top 10 Ethical Dilemmas in Science for2016. Retrieved 04 10, 2017, from Laboratory Equipment:http://www.laboratoryequipment.com/article/2016/01/top-10-ethical-dilemmas-science-2016
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