International trade and regulations (Case study-Hazel)
INTERNATIONAL TRADE AND REGULATIONS 4
Internationaltrade and regulations (Case study-Hazel)
Internationaltrade and regulations (Case study-Hazel)
Beingthe manager of your own business calls for proper maintenance,quality assurance, forecasting, scheduling and inventory managementto be able to improve business performance. This would improvebusiness and even market competition. Since the business is new inthe market and Hazel does not have enough customers, qualityassurance is important to be able to maintain and attract morecustomers. Delivery of quality services can be guaranteed by carryingout regular and necessary maintenance services on the mowing machinesto avoid unexpected breakdown (Swann, 2010). For example, she shouldcheck the engine of the mow machine regularly, ensure blades aresharp and change the oil when due. Effective management of the abovementioned factors is important because it will enable the business todeliver quality services, thus attaining good business performance.
Theinitiative of lawn business is an exceedingly good place for Hazel.She has managed to change the potentially risky situation, whichcould have ruined her livelihood into a great success. Hazel needs toinvestigate her competitive services and prices in the business to beable to gain continuous and successful performance. This would helpher understand other services offered in the market. On the otherhand, creating the website that would be linked to home improvementwebsite and other search engine would improve the businessperformance. These strategies could provide opportunity of acquiringadditional business and advertising. Besides, Hazel could use theplatform to distribute door hangers and flyers, and post businesscards on communal boards. Flyers should be designed to containaffirmations of satisfied customers especially in the neighborhood.The customers’ interest would be boosted by holding lawn giveawaysand contest. Finally, Hazel needs to affiliate herself with treetrimming services that are not direct competition to her business(Pearce and Robinson, 2011).
Preparingof schedule or program of works is one of the activities that willrequire project management. Maintenance activity will also requireproject management. Maintenance is important because it would affectwork schedule if working equipment breakdown. In addition, dependingon the prediction of the business Hazel has the responsibility ofmanaging her inventories well, a factor that will eliminate issues ofproject or service delay. Finally, she needs to identify effectivehuman resource management strategies that will enable her createfriendly working environment for her workers (Swann, 2010).
Operationand business management requires proper scheduling and distributionof resources. This demand for prediction of maintenance, seasons andweather to facilitate the allocation of resources and planning.Prediction is necessary because it will guide Hazel in makinginventory decision, an initiative that is important for her todeliver quality services within the required period. For example, sheneeds to know which inventory items are required periodicallydepending on the season and weather. Further, Hazel will be obligatedto predict things that are likely to cause rescheduling and evendisrupt the schedule. For example, factors like bad weather, workersgetting sink, machine breakdown and emergencies are some of thethings likely to disrupt and cause reschedule (Pearce and Robinson,2011).
Provisionof quality services in the business industry is an important factorbecause it creates customer satisfaction, thus maintaining andwinning their loyalty. Based on this fact, quality is the factor thatHazel’s customers will use to judge the lawn care services providedand determine her good work. After every job she has been performing,she has managed to get callbacks and referrals. The case study alsoreveals that most of the neighbors switched from their previousprofessional service providers to Hazel, meaning that she providedquality services that created satisfaction. Similarly, customers willalways give feedback regarding the kind of cleaning done immediatelyafter cutting the grass and the duration the service provider takesto accomplish the work. The grass health condition is also importantbecause the grass length should not be too short or too long.Moreover, her continuous growth indicates that quality services areprovided and they are worth the price (Feig, 2012). Therefore, Hazelneeds to provide extremely and unique quality services to be judgedwell.
Themain trade-off that Hazel considered was wastage of time finding thejob. Job finding is an activity that consume a lot of time and it istedious. The fact that she is employed, she would not worry herselfwith a lot of stuffs because of less responsibility. Unlike her ownbusiness that will require full involvement, she will not be too muchcautious and wary. In other words, Hazel would be stress free andhave more time to enjoy her social life if she gets employed. ForHazel to expand her new business, it would require big capital andexamination of the market to be able to operate business locally andinternationally. Besides, expansion of business will requirelaunching of the web site, an initiative that enables servingcustomers effectively and satisfactorily (Pearce and Robinson, 2011).Similarly, the web site would help Hazel to get and reach out to newcustomers from the neighborhoods.
Swann,G.M.P. (2010). “International Standards and Trade: A Review of theEmpirical Literature.” OECD Trade Policy Working Papers No. 97
Pearce,J. A., & Robinson, R. B. (2011). Strategic Management.Formulation, Implementation, and Control (12th ed.). Boston, MA:McGraw-Hill Company.
Feig,N. (2012). Businesses are creating a new kind of customer intimacywith web 2.0 and social networking. Retrieved on April 9, 2012, fromwww.banktech.com.
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