Lecturer Case Study
Iconducted the Interview on April 2, 2017, at 2 PM. I interviewed MarcWais. He is the Senior Vice President for student Affairs at the NewYork University. I met the Senior Vice President in 2016 through theLinkedIn professional network. We have discussed several professionaldevelopment issues through the network. He is a competentprofessional because he has a doctorate degree in education. His mainresponsibility is guiding students to achieve their education andcareer goals. Wais develops a good relationship with students byenquiring about the challenges that they experience in the learningenvironment.
Thecase study that I will discuss in this paper is John Mark. He is a 22years old university student. He lives in a rental apartment with oneof his classmates. He said that he has a part-time job at the localgas station. He is heterosexual because he has a girlfriend. The nameof the client is fictional to protect his identity.
Imet Mark in a restaurant on April 5, 2017. I requested to sit at histable because the restaurant had many clients at noon. We engaged invarious discussions for example, politics, economy, technologyinnovations, and careers. However, he looked sad when I introducedthe education topic. He told me that he has not been able to pass hisstatistics class at the university. I listened actively as heexplained that he was not prepared for the next exams.
Marksaid that he had challenges in mathematics since high school. He isnot good in statistics because he cannot analyze and presentinformation using statistical measures and graphs. He got low gradesin Mathematics in his high school exams. He has received low gradesfor all statistics tests at the university. However, the academicchallenges can be addressed easily through discussion groups. He canencourage other students who are good in statistics to form anacademic discussion team.
Theory:What did you notice?
Thehelping theory that is appropriate for the case study is theclient-centered theory. The objective of the client-centered theoryis to enable the clients to understand how their conduct andattitudes are important in addressing personal challenges (Rogers51) for example, improving education outcomes. The behavior that Iam paying attention to is the sadness and despair caused by academicchallenges. The client is not motivated to pursue education becauseof difficulties in passing statistics exams.
Theory:Where will you go?
Thefuture work with the client will focus on improving educationresults. The client should be motivated to put extra effort inacademic discussions so as to enhance the understanding ofstatistics. Effective application of the client-centered theory cangenerate positive change by increasing the learning motivation of theclient. The main treatment goal is to improve the academicperformance of Mark in statistics and related courses. The theorytechniques that will be applied to achieve the goal are congruence,unconditional positive regard, and empathy (Rogers 47). Congruenceenables transparent relationship with the client. All relevantinformation in the case is discussed. Unconditional positive regardrequires the therapist to listen attentively to the communicationfrom the client without judging or interrupting. Empathy requires thetherapist to understand the challenges faced by the client. It is myresponsibility to understand that succeeding in academics is achallenging task that can be made possible through extra work.
Thecase study agreed to contact the referral professional. I told him tomake an appointment with the Dean of Students at his university formore information on how to succeed in coursework. I provided thereferral because the Dean of Students has the necessary competenciesfor assisting students to succeed in studies.
Iused the following interview questions to generate information fromthe professional, Marc Wais.
What is your client population?
How do you develop relationship with your clients?
What do you do to earn the trust of the clients?
Is the first meeting with the client important? How do you gather appropriate information during the first meeting?
Are clients expected to fill paperwork before, during, and after the meetings?
Do you use theories in your work? Which theories?
Do you provide advice and referrals to the clients?
Rogers,C. (2013). “Client-centered therapy.” Currentpsychotherapies,95.
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