Training Plan for Employees

TrainingPlan for Employees

Releaseof information

Organizationshave been noted to change and grow on a daily basis with employmentof new employees. Regular training is necessary for both new andexisting staff in order to maintain the objectives and goals of theorganization. Training, however, is not only limited to employeesonly but to managers to increase productivity and efficiency (Daley,2012).

Thetraining will follow below time table.

Trainingobjective

Theobjectives of the training would be imparting information on theunskilled and skilled employees in the areas of breach ofconfidentiality and how to release information. Training on timemanagement and customer service as well. The training will also seekto identify the gaps of information among the employees (Daley,2012).

Trainingdesign

Thetraining will be an interactive session with the full participationof each staff involved. As scheduled the training will kick off at 8Am facilitated by the training leader. The topic will be assignedeach one hour as outlined in the agenda. The training will be up tomid-day for the first group followed by the second group in theafternoon. The group to be trained in the afternoon will be able tohandle work as the rest are undergoing the training because they havework experience. The topics to be discussed include

1.Understanding importance of confidentiality of information

2.Penalties for breach of privacy

3.Time management

4.Customer service

Trainingmethodology and approach

Thetraining will be participatory in that all the trainees will beexpected to be fully involved. Resources that will be used includecharts, played roles and tests. There will be group discussion aswell. Reading materials will also be offered through the training. Itwill be a classroom instructor type of training where there will bethe use of the projector for presentation.

RecordAnalysis Area

TrainingObjective

Theobjective and purpose of the training will be to provide knowledge ondifferent methods of recording data, tracking and monitoring of datarecords, regular update of data and importance of providing correctdata to the right persons.

Trainingdesign

Thetraining session is scheduled for the morning part of the day withthe first group of staff with less work experience in attendance,followed by the next group in the afternoon. Each session is assignedone hour. The topic to be discussed include methods of datarecording, tracking and monitoring of data, knowledge on properfiling and organization, and update of data. All staff must attendthe training session.

Trainingapproach and methodology

Thetraining method to be used will be an instructor-led training. Itwill involve power point presentations and feedback forms the staff.There will be a question and answer session after the training. Thetrainer will also use quizzes, small group discussions, role playing,and demonstrations. The materials that will be used include charts,files, question cards and whiteboard.

Trainingevaluation

Atthe end of the two training sessions, there will be an evaluation onhow effective the training was and whether it met its designedobjectives. Evaluation will be to find out whether the employeesacquired any skills and knowledge. There will be an observation onwhether there are any desirable changes noted in how the employeeswork in the coming days. Observation on whether

rthe staffs have improved on their data managements and how theyrelease information and on their customer service.

Outof the hired staff, at least four out of six of them were hired withlittle experience. This indicates that the largest group includes theones with less working experience. So this is the group that is inurgent need of training so as to improve on their working techniques.The groups of staff are hardworking meaning they can learn very first(Daley, 2012). The group with minimal working experience will betrained first, followed by the panel with expertise. It is crucial tohave all the groups trained so as to work in synchronization.Training on how to release information and customer service will beconducted on the first day of training. Most of the employees arefrustrated which affects customer service. Customer service isimportant on the retention of customers so it should be addressedfirst. The release of information is crucial because of theconsequences of dissemination information to the wrong people.

Thevirtual environment in training over the past years has been seen toproduce effective results. Many organizations and even schools haveincluded virtual environments in their training and educationalplans. The virtual environment is necessary, especially for userretention. Virtual learning can be incorporated in training throughsending of reading materials to the staff via email (Daley, 2012). Itwill be a constant reminder of what was trained hence it will boostthe retention capacity of the staff. Use of computer-based trainingprograms such as 3 D animation could be included in the trainingespecially as case studies. The use of a projector as a tool fortraining is also part of the virtual environment.

Conclusion

Constanttraining of personnel and management is an important part of humanresource strategy. Having an effective plan is an added advantagebecause it will increase retention. Use of virtual environment as atool of training should be accepted because of the results itproduces

Reference

Daley,D. M. (2012). Strategic human resource management. PublicPersonnel Management,

120-125.